Frequently Asked Questions

How much does a family session cost?

I believe in upfront clear pricing. You can find all pricing information under the details tab above under 'investment'.

How do we book in a session?

Click the 'Book a session' tab above and send me a message! I will reply by sending you my avilability, an invoice for your $200 deposit and a model release form. Once this deposit is paid, and the model release form is signed, I can block out your chosen date for the session.

Why do we need to pay a deposit?

The session deposit will secure your chosen session date and means I will turn away other work so it's all yours! The session deposit will be subtracted from your final amount owing. The week before your session I will send you an invoice with the remaining amount owing.

Where should we have our session?

I love photographing/ filming clients in their own homes. I want to tell your story in the place where you feel most comfortable. Of course if you prefer to have your session outdoors I have a number of beautiful locations to choose from.

Do I need to tidy my whole house for the session?

Definitely not! Who has time to make the whole house sparkle and get everyone ready? Choose 2-3 rooms which you are happy for us to use and just tidy those. I promise I won't look in the cupboards.

What happens if it's raining?

If rain is forcast we will reschedule your outdoor session to another date. Indoor sessions can still go ahead if it's not too overcast.

What should we wear?

The main no-no's are: no white t-shirts and jeans, unless that's what you guys normally like to wear. No logos or large prints on shirts. They really distract from your beautiful face! I want you to feel comfortable, but make sure you're happy for these photos to be proudly put on your walls. And lastly, my main tip...plan your outfit first mum. Then co-ordinate everyone elses around you. "But I'm still not sure what to wear Shayla!" Never fear, I've put together some ideas for you on Pinterest.

How long until we get to see our photos after the session?

If you have Facebook/ Instagram I will put up a sneak peek on my page a few days after your session. I will then send you a private online gallery with all your images for you to view around 2-3 weeks after your session.

We are unable to do our session! Can we get a refund of our deposit?

I totally understand that life happens! However unfortunately the $200 deposit is nonrefundable, as it functions to hold your date and have me turn away any other possible business that day. If you end up needing to change your session date, and I'm available, I'd be happy to apply your retainer to that new date.